Privacy Policy

When you use our website, request a quote, or contact our team, we may collect information you voluntarily provide, including your name, email address, phone number, moving or pickup addresses, preferred dates, and service requirements.

For junk removal requests, you may optionally upload photos of items or materials requiring removal. For commercial inquiries, we may collect company names, business contact information, estimated service volumes, and logistics requirements.

Our website and service providers may also process technical information, such as IP addresses, browser and device information, website interactions, and information used to detect automated submissions or maintain website functionality.

We use customer information to prepare estimates, respond to inquiries, coordinate services, confirm appointments, communicate about bookings, and provide customer support.

We may also use information to maintain business records, troubleshoot website issues, protect against fraudulent submissions, understand website performance, and meet applicable legal obligations.

We do not use contact information collected through our inquiry forms to automatically enroll customers in promotional emails, marketing text messages, or newsletters.

Our website uses Google Analytics 4, a website analytics service provided by Google, to help us understand how visitors interact with our website.

When analytics collection is enabled, Google Analytics may collect information about pages viewed, approximate geographic location, device and browser characteristics, traffic sources, time spent interacting with pages, and website events.

We use this information to understand website performance, identify which moving service pages are useful to visitors, evaluate marketing channels, and improve our website and customer experience.

Google Analytics uses cookies and related technologies and may process information on Google's systems. The information collected is subject to Google's applicable privacy and data processing practices.

We do not intentionally send customer names, email addresses, phone numbers, moving addresses, or other directly identifying information to Google Analytics as analytics event data.

Our website may use cookies and similar technologies that support website functionality, security, performance measurement, and visitor preferences.

Essential website technologies help us maintain site functionality, protect forms from automated activity, and provide requested services.

Analytics technologies help us understand website usage, such as which pages visitors view and how they navigate the website.

Where required, we will request appropriate consent before activating nonessential analytics technologies. You may also manage or restrict cookies through your browser settings. Disabling certain technologies may affect website functionality.

We may contact you by email, telephone, or text message regarding a quote request, service inquiry, appointment, scheduling update, billing matter, or other transaction involving Great Lakes Moving & Relocation.

Submitting an inquiry does not automatically confirm pricing, service availability, or an appointment.

We do not enroll customers in recurring promotional messaging through our website forms.

We use third-party technology providers to support our website and customer inquiries. These may include Supabase for database and file storage, Resend for transactional emails, Google Maps for address and routing functionality, Google Analytics for website performance measurement, Cloudflare Turnstile for spam prevention, Upstash for request rate limiting, and website hosting providers.

These providers may process information necessary to perform their services. Their handling of information is also governed by their applicable terms and privacy practices.

We may disclose information when required by law or when reasonably necessary to protect our rights, customers, and operations.

Photos submitted through our junk removal quote form are optional. They are used to help assess the items, materials, access requirements, and anticipated service needs.

Submitted photos are stored using private storage controls rather than being intentionally published on our website.

Authorized personnel and service providers may access submitted materials when necessary to review or fulfill your request.

We use technical and organizational safeguards intended to protect customer information. These include server-side submission processing, access controls, security verification, and private storage for customer-uploaded photos.

No website or electronic storage method can guarantee absolute security. We evaluate appropriate measures as our systems and services develop.

We retain customer information for as long as reasonably necessary to handle inquiries, deliver requested services, maintain appropriate business records, resolve disputes, and meet applicable legal requirements.

Retention periods may vary according to the type of information and the purpose for which it was collected.

Analytics data is subject to the retention settings configured for our Google Analytics property and Google's applicable processing and deletion policies.

You may contact Great Lakes Moving & Relocation to request access to, correction of, or deletion of personal information associated with your inquiry.

We will review requests and respond as required by applicable law. Some records may need to be retained for operational, contractual, or legal reasons.

You can manage browser cookie settings and use available browser privacy controls to restrict certain tracking technologies. Where applicable, we will also provide a mechanism for managing consent to nonessential analytics cookies.

For privacy-related requests, email info@greatlakesmovingmn.com.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites we do not operate.

Our moving and relocation services are not directed toward children under 13 years of age. We do not knowingly solicit personal information directly from children under 13 through our website.

We may update this Privacy Policy as our services, website features, technology providers, or legal requirements change.

Any updated policy will be published on this page with a revised effective date.